Can I Exchange My Ibex Product?Updated 7 months ago

We love our products and think you will too. We understand that sometimes, it's just not a perfect match!

We have a 100-day return and exchange policy on items that are visibly unworn, unwashed, and in like-new condition. 

You can exchange for another size, color, browse the store for another item or choose refund, all via our returns portal. You will be supplied with a pre-paid shipping label for any items being sent back. 

If the item you wish to exchange for isn't showing as available, but you have seen it for sale on our regular store, this means there are very very limited units left, and so please go ahead and place a new order to ensure you don't miss it! You can then get in touch with [email protected] to assist with any shipping fees if needed.

Start your exchange or return here.